Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the PrivacyFrom.AI platform, including our website, APIs, and related services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms.

If you are using the Service on behalf of an organization — such as your employer — you represent and warrant that you have the authority to bind that organization to these Terms. In that case, “you” refers to both you individually and the organization.

If you do not agree to these Terms, please do not use the Service.

PrivacyFrom.AI provides automated de-identification technology that removes personally identifiable information (PII) and protected health information (PHI) from your data before it reaches any AI system.

Here's how it works:

• De-identification happens on your device. Your original data is processed locally, on your own hardware. We never see, store, or have access to your unprotected data.
• Only anonymized data leaves your device. After de-identification, the anonymized version — along with operational metadata — passes through our servers for routing to your chosen AI provider.
• Metadata we collect includes usage statistics, routing information, and service performance data. This never includes your original content.

To use certain features of the Service, you may need to create an account. When you do:

• You agree to provide accurate and complete information.
• You are responsible for keeping your login credentials secure.
• You are responsible for all activity that occurs under your account.
• If you're using the Service through a business account, your organization is responsible for the activity of all users it authorizes.

If you suspect unauthorized access to your account, please contact us immediately at security@privacyfrom.ai.

This is the part we care about most — and we think you do too.

• Your original data never leaves your device. De-identification runs locally. We architecturally cannot access your raw data.
• We process only anonymized data. The de-identified version passes through our infrastructure solely for routing to AI providers.
• Metadata is collected for service operation. This includes things like usage volume, performance metrics, and error logs — never your original content.
• When you leave, your data stays with you. Since your original data lives on your device, there's nothing for us to “delete” on our end. We will remove your account information and metadata.

For complete details, please see our Privacy Policy.

We built PrivacyFrom.AI to protect people. We expect you to use it that way. You agree not to:

• Use the Service for any illegal activity.
• Attempt to reverse-engineer, decompile, or extract our de-identification algorithms or proprietary technology.
• Use the Service to cause harm to others, including generating harmful, threatening, or abusive content.
• Submit inappropriate, offensive, or exploitative content through the platform.
• Circumvent security measures, access controls, or usage limits.
• Interfere with the operation of the Service or other users' access to it.
• Use automated tools (bots, scrapers, etc.) to abuse the Service or exceed reasonable usage.

We reserve the right to suspend or terminate accounts that violate these rules.

PrivacyFrom.AI routes your de-identified data to third-party AI providers (such as Anthropic, OpenAI, and xAI) to process your requests.

• If you bring your own API keys for a third-party provider, you are subject to that provider's terms of service in addition to ours.
• We are not responsible for how third-party providers process the anonymized data once it leaves our servers.
• We do not control or guarantee the output, accuracy, or availability of third-party AI models.
• We select our provider partners carefully, but we cannot guarantee their compliance with any specific regulatory framework.

PrivacyFrom.AI offers both free and paid tiers. Paid tiers unlock additional features and higher usage limits.

• Paid subscriptions are billed on the cycle you select (monthly or annual).
• You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.
• No refunds are issued for partial billing periods. Unused time is not prorated.
• We may change pricing with at least 30 days' notice. Price changes will not apply retroactively to your current billing cycle.

• We own the platform. The PrivacyFrom.AI service, including our de-identification technology, algorithms, interface, and branding, is our proprietary intellectual property.
• You own your data. Both your original data and the de-identified output belong to you. We claim no ownership or license to any of it.
• We grant you a limited license to use the Service for its intended purpose, subject to these Terms. This license is non-exclusive, non-transferable, and revocable.
• We never see your original data, so we couldn't claim rights to it even if we wanted to — which we don't.

You agree to indemnify, defend, and hold harmless PrivacyFrom.AI and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:

• Your violation of these Terms.
• Your misuse of the Service.
• Your violation of any law or the rights of any third party.

If you are using the Service through a business account, the organization agrees to indemnify us for the actions of all authorized users under its account.

We work hard to make PrivacyFrom.AI reliable and effective, but we want to be honest about what we can and can't guarantee:

• The Service is provided “as-is.” We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
• De-identification is best-effort. While our technology is designed to be thorough, no automated system can guarantee 100% detection and removal of all sensitive information in every scenario.
• This is not legal advice. The Service is not a substitute for professional legal, compliance, or regulatory counsel.
• Our liability is limited. To the maximum extent permitted by law, our total liability is capped at the amount you paid us in the 12 months preceding the claim.

• You may stop using the Service and close your account at any time.
• We may suspend or terminate your access if you violate these Terms or engage in conduct that we reasonably believe harms the Service or other users.
• On termination, your original data remains on your device — we don't hold it. We will delete your account information and associated metadata from our systems.
• The following sections survive termination: Intellectual Property, Indemnification, Disclaimers & Limitations, Governing Law, and General Provisions.

We may update these Terms from time to time. When we make material changes:

• We will notify you via email or an in-app notification at least 30 days before the changes take effect.
• Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
• If you disagree with the changes, you may close your account before they take effect.
• Previous versions of these Terms are available upon request.

• Force Majeure. Neither party is liable for failures or delays caused by events beyond reasonable control, including natural disasters, war, terrorism, pandemics, or infrastructure failures.
• Entire Agreement. These Terms, together with our Privacy Policy, constitute the complete agreement between you and PrivacyFrom.AI regarding the Service.
• Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.
• No Waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles.

If a dispute arises, we encourage you to contact us first so we can try to resolve it through good-faith negotiation. If we're unable to reach a resolution, disputes will be settled through binding arbitration in the State of Delaware.

Questions about these Terms? We're happy to help.

• Email: legal@privacyfrom.ai
• General support: support@privacyfrom.ai